returns & exchanges

 

Returns & Exchanges:

We do not offer refunds at this time. However, if an item doesn’t work out for you, we would be happy to offer you a store credit that will go toward your next order once your item has been returned!

Returned items must be postmarked within 14 days of the customer receiving the order. Items must be unworn and unwashed, ideally with the hangtag still attached. Items that do not meet these criteria are non-returnable and will be denied. We recommend using registered mail as we cannot be held liable for any lost items in the post.

If you want to return an item, please send to: 422 Bainbridge St., 2nd FL, Brooklyn, NY 11233. Write a note on your packing slip; please include your email address & reason for return. For further questions please contact design.harmonica@gmail.com.

PLEASE NOTE: ALL POSTAGE COSTS FOR RETURNS MUST BE COVERED BY THE CUSTOMER. IF YOU HAVE RECEIVED A FAULTY/DEFECTIVE ITEM, PLEASE CONTACT US WITH SUBJECT LINE: FAULTY ITEM TO DESIGN.HARMONICA@GMAIL.COM